Modern Apprentice Administration Assistant - GP Out of Hours Service

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included

Job Title: Modern Apprentice - Administration Assistant - GP Out of Hours Service

Location: Caledonia House

Tenure: Fixed term - 18 months

Salary: Band 2 Salary Scale: £24,647 - £26,763

Modern Apprentice Salary: Starting salary: £18,734 or the Scottish Living Wage for your age bracket, whichever is highest

• Band 2 Annexe 21 Year 1 – 70% of top of scale
• Band 2 Annexe 21 Year 2 – 75% of top of scale

On successful completion of the programme, you will be supported into permanent employment at the entry point of a Band 2 starting salary scale.

Projected Start Date: Tuesday, 6th May 2025 (start date is subject to change)

The role: As an Apprentice within the GP Out of Hours Service, you will be working (over an 18 month period) towards achieving an SVQ Level 2 (SCQF Level 5) in Business Administration. We are looking for someone who is enthusiastic to learn & develop through an apprenticeship within our service, working in our administration office during our in hours period. It is important that you take pride in working to a high standard, are keen to take on new challenges and will enjoy working as part of a diverse team. We are hoping to recruit someone with a positive outlook and a pro-active attitude who approaches tasks with a 'can do' attitude. Good communication skills are essential - as well as good written, verbal and listening skills - as you will be working in a large multi-disciplinary team. Our team are knowledgeable, friendly energetic and hardworking and so someone with an enthusiastic and friendly approach to work would be a great addition to our team.

The Modern Apprentice will:

• provide comprehensive and effective clerical and administrative support to the Administration Team
• deal with routine enquiries within the department, within their realm of responsibility

Further information is available in the attached pack, please read this before applying.

There will be an information session on Wednesday, 26th February at 4pm to provide more information about the role and to give you an opportunity to ask any questions.

To register for this session click:

https://link.webropolsurveys.com/S/76BC7802A13A5F6C

Entry Requirements:

Applications are considered on a competitive basis, which means not all candidates who meet the entry criteria will be guaranteed an interview.

In order to be considered for interview your application form MUST clearly demonstrate that you have the following:

• A National 5 qualification (or SCQF equivalent) at Grade A-C in English or ESOL

AND

• at least two National 4 qualifications (or SCQF equivalent), including Maths

AND

• are within the specified age range*

AND

• to have fully completed the application form

*This vacancy is only open to those applicants who will be aged 16 to 24 years (or 16 to 29 years for Disabled Applicants or applicants who are care experienced**) on 6th May 2025, in line with NHS Greater Glasgow and Clyde Widening Access to Employment Strategy and workforce projections.*

**The term “care experienced” refers to anyone who has been, or is, currently in care. This includes kinship care where you are living/lived with a relative who is not your parent, or looked after with the help of social work, or living/lived in Residential care, Foster care, Secure care or Adoption.

Want to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Nadine Donnelly, Service Support Manager - Caledonia House Tel: 0141 616 6235 nadine.donnelly@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.