Job Advert
Location: Glasgow Dental Education Centre
Work Pattern: Fixed Term, Fixed term, Full Time, 37 hours per week
Fixed-term or Secondment** Until 31 March 2026
**For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
Within the Dental Directorate there are a number of workstreams. This post is part of the business support shared service and will support the Vocational Training workstream and provide Business Support (BS) to on-site activities at Glasgow Dental Education Centre weekly to meet the business needs
The Opportunity
We are looking for an enthusiastic and self-motivated individual to join our highly talented team. Working within the team you will support delivery of the BS and Vocational Training workstreams
We are looking for an individual with working experience gained in face-to-face customer service and ideally in office-based administrative support roles.
The successful applicant will be responsible for supporting both face-to-face and online delivery of education
As an effective team player, you will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and customer service.
Do you enjoy the challenge of working to deadlines and being adaptive to an ever-changing environment?
Do you enjoy working and communicating with a wide variety of people?
Do you want to play a key role in delivering a high-quality customer service to both our internal NES workforce and our external stakeholders (NHS visitors, suppliers and service providers)?
Do you enjoy working in a team and supporting your team members?
Do you have experience of managing a varied and diverse workload and ensuring the provision of a high quality, comprehensive and timely administration support functions?
Working within the administrative assistant role will provide the opportunity to gain a wider understanding/working knowledge of the Education & Training services provided across the organisation. The intention is for NES to be able to grow their own operational support teams of the future and this role will be a key part of that journey.
Does this sound like you?
What We Love to See
Administrative Assistants offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Customer focused with a flexible problem-solving attitude
- Experience of working collaboratively and flexibly within a team, and across other workstreams and departments
- High attention to detail in all aspects of your work
- Ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
- Proven track record using Microsoft packages (in particular MS Teams, MS Outlook, MS Excel and MS Forms) and confidence in learning and using other specialist software (e.g. online booking systems and travel/accommodation systems)
- Ability to implement, and ensure compliance with company policies & procedures
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
It’s not essential to be in an office administration role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact Melodye Rennie, Business Manager, Melodye.Rennie@nhs.scot or Joanne Linklater, Senior Admin Officer, Joanne.Linklater@nhs.scot
Next Steps
**NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
All applicants who are shortlisted for interview will be contacted by e-mail.
In person OR online interviews will take place on Wednesday 25th June 2025.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot