Job Advert
NHS Lothian is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best.
To this end, NHS Lothian welcomes applications from all sections of society.
***PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early***
The Flow Centre is an award winning team based at Astley Ainslie that coordinates all urgent care and transport for patients across Lothian. The Flow Centre is open 7 days per week 365 days per year, answering 4500 inbound calls per week. Come and be part of a multi-disciplinary service that has a Lothian wide view of care and be part of making a difference to the patient journey. We are looking for a positive team player that enjoys a busy working environment, is flexible and is patient focussed, with excellent coordination skills.
Please give us a call and have a chat about the role or even better arrange to come and see us! You can find our more on our website: http://intranet.lothian.scot.nhs.uk/Directory/flowcentre/Latest%20News/Pages/default.aspx
The Call Handler role includes:
- booking taxi, courier, and Blood Bikes Scotland transport by applying the appropriate policy or guideline
- taking patient calls and use Trak to book transport for patients to Golden Jubilee National Hospital, Glasgow
- using Trak to book transport for discharge of patients from NHS Lothian and NHS Borders sites.
- applying guidelines, determine the most appropriate patient transport method and book accordingly
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
For informal enquiries contact gemma.essen@nhslothian.scot.nhs.uk