Job Advert
This post is a 12 Month Fixed Term / Secondment position
Donor Services Support Officer
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland (NHSS) providing support and advice at a strategic and operational level. NSS supports NHSS to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The post:
As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale – through our leading position in new product development, biomedical research and donor services. Our goal is to maintain the highest standards to patient care whilst remaining internationally competitive.
An exciting opportunity has arisen to join the multidisciplinary Donor Services Admin Office, following a hybrid working pattern of home and office working.
The candidate:
The Donor Services Support Officer (DSSO) is responsible for providing clerical and administration support in all areas of Donor Services, participating in the overall delivery of excellent service to donors and members of the public. The post-holder will be dealing directly with members of the public so good communication skills are essential.
Post-holder will work as part of a team to ensure essential information is accurately recorded and updated in a timely manner, good organisational skills and attention to detail are required for all aspects of the job.
Applications are invited from enthusiastic, motivated, flexible individuals keen to undertake this challenging and interesting post. Candidates must be educated to higher grade level or demonstrate equivalent experience. We are seeking an individual with a customer focused approach, who are organised and adaptable. You must also possess excellent communication skills, have the ability to multitask and be able to work under pressure. A good to high working knowledge of Microsoft Office packages and good key board skills are essential. An understanding of Web based products is desirable. Knowledge of Donor Services and current systems within SNBTS is essential.
Location and working pattern:
Ninewells Hospital, Dundee
30 hours per week Tuesday - Friday 09:00 - 17:00
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Further information:
For an informal discussion on the post, please contact Karen Stewart, Donor Operations & Resourcing Support Manager on 01382 645166 or 07800 915503.
Further information on NSS is available from: www.nhsnss.org
Further information on NSS is available from: www.nhsnss.org
Closing date for completed applications is 12th December 2022
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
We welcome applications from all candidates, however in line with Scottish Government requirement we will be giving priority consideration to NSS Test and Protect core staff who meet the essential criteria for the role.
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies