The closing date for this job has now passed.

Job reference: 137101
Salary: Band 5 (£28,384 - £35,365)
Job closing date: 08/03/2023
Job Type: Administrative Services
Location: Kirklands - NHSL Headquarters
Employment type: Permanent
Hours Per Week: 37.5
Job posted date: 22/02/2023
Employer (NHS Board): NHS Lanarkshire
Department: eHealth (Digital Transformation)

Job Advert

This is a hands on post in the eHealth Department. The post is positioned in a relatively new, key M365 support and development team located in the Digital Transformation division within the wider eHealth department which supports a diverse range of services within the local organisation in addition to external parties and suppliers. Your experience and skillset may therefore be called on to assists other teams and individuals beyond the remit of the M365 team.

The post is a more junior, but important role within the team. A large amount of day to day work will be supporting end users of M365 and its various components including email account management and general day-to-day tasks associated with the normal operation of the team including assisting with the general M365 adoption within the organisation. However, in addition, the role also provides successful candidates an opportunity to learn about M365 licensing, management, deployment and development and have direct involvement in projects and rollouts of M365 applications/components across the organisation. Such as OneDrive, SharePoint, M365 Forms and other applications such as Power BI. And develop both your M365 skills and technical documentation skills.

Applications from recent graduates that can demonstrate sound knowledge and understanding of the M365 environment will be welcomed and given equal consideration to those who can demonstrate a more comprehensive work experience.

The workload on the team is varied and calls on individual skills and strengths of individual team members. Therefore, sometimes you will be part of a larger piece of work owned by the team whilst at other times you may be the lead for a small piece of work being undertaken by the team.

NHS Lanarkshire is a “Microsoft house” with some peripheral non Microsoft systems. So your knowledge, skills and experience should be largely Microsoft related.

The position should offer challenge, innovation and be highly rewarding to the successful candidate allowing them to contribute to the design and development of solutions to support both M365 and other systems under the remit of the Digital Transformation division and wider eHealth Department whilst expanding their technical skills.

About You

  • A sound knowledge of M365 and its core components.


  • Good problem solving and analytical skills.


  • Strong documentation skills with an ethos in the importance of documentation.


  • A good communicator with experience of working collaboratively with colleagues.


  • Ability to build effective relationships and influence other stakeholders where necessary


  • Ability to plan and prioritise own workload


  • Work independently and collaboratively where required


  • A keen desire to learn more about M365 as it continues to develop.


Experience of some of the following is desirable but not essential:

  • Sharepoint
  • OneDrive for business
  • Azure environment
  • MS Exchange server
  • MS SQL Server & SQL
  •  “Code light” development tools such as M365 power apps or MS Access
  • A working knowledge of PowerShell script or other script languages
  • Development & design experience or knowledge of some or all of the following:
    • .Net
    • Java Script
    • C#
    • HTML
    • SQL

Other relevant knowledge considered an advantage but not essential:

  • Knowledge of Azure Active Directory
  • Knowledge of the business or enterprise M365 licensing model
  • Knowledge of the Microsoft Power Platform

Note: The post supports hybrid working but requires a minimum of 2 days a week to work from the office. Full home working cannot be offered and successful candidates must be able to commute to our Bothwell offices and on occasion to other NHS Lanarkshire sites to work from site.

In this respect, the postholder must have a valid UK driving licence and access to a car.

Informal enquiries regarding the post will be welcomed by Thomas.McCann@Lanarkskshire.scot.nhs.uk

For queries regarding the application form or recruitment process only , please contact jane.davies@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject.  Please note:  all job related queries must be directed to the informal contact noted above.

Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received.  Please complete and submit your application early.

‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Please note for all vacancies where a driving licence is required this  must be a full UK/EU/EEA licence

NHS Lanarkshire has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk


NHS Lanarkshire Recruitment Website

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