Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
We have a vacancy within the Telecoms Department for an operator to come and join our dedicated, friendly team at the Switchboard, Raigmore Hospital.
The successful applicant will operate a Digital Telephone Switchboard, providing first line communication to the general public presenting a helpful and polite manner. Carry out laid down procedures covering – On Call Personnel call out, Alarm Activations and Emergency Calls so must demonstrate the ability to deal with these in a calm, composed, manner.
Applicants must also have sound knowledge of telephone operating services and a basic understanding of computer technology, be well educated and able to work as part of a small team and on your own.
You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.
Once training is complete the hours of work are:-
37.5 hours per week working a 7 week rota, working various shifts ie; 7am - 3pm, 10.30am-7pm, 3pm-11.30pm and on occasions 11.30pm - 7am, enhancements are payable from 8pm-7am and weekend working. Job share will be considered.
Informal enquiries to: Joan Connor tel: 01463-704000; email: joan.connor2@nhs.scot
ADDITIONAL INFORMATION FOR CANDIDATES
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes
- Posts close at midnight on the indicated date
- For help to complete an application on Job Train please click on this link https://www.eess.nhs.scot/jobtrain-accessibility-statement/
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