The closing date for this job has now passed.

Job reference: 141938
Salary: Band 4 (£25,914 - £28,187)
Job closing date: 09/04/2023
Job Type: Administrative Services
Location: Lerwick GP Practice
Employment type: Permanent
Hours Per Week: 37.5
Job posted date: 13/03/2023
Employer (NHS Board): NHS Shetland
Department: Primary Care

Job Advert

Reception Supervisor (Ref: 141938)

Substantive Post   

Full Time – 37.5 hours per week.  Part time hours can be considered

Band 4 - Salary Range £25,914 - £28,187 per annum plus

Distant Island Allowance of £2,119 per annum


Lerwick GP Practice handles around 4000 patient appointments every month.  In this busy role you will play a key part in ensuring the smooth running of the Practice to the benefit of patients, clinicians and other Practice staff.  You will be required to work closely with the other Reception Supervisor and Practice Manager to provide an efficient and effective administration service.  This includes both supervision and training of Practice Receptionists, ensuring data accuracy within the patient administration system and contributing to overall service improvement.


The successful candidate will be able to demonstrate excellent communication and inter-personal skills as well as good organisational and record-keeping skills.  They must be self-motivating and able to work on their own initiative with a proven ability to handle multiple tasks and set priorities.  They have should good IT skills and be able to plan and organise their own workload and that of others with no direct supervision to meet numerous deadlines.


You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/


For an informal discussion, please contact Adam Czarnobaj - Practice Manager 01595 693201


Closing date:            9th April 2023

Interview date:          26th April 2023

*Please note this is a local advertisement and no relocation or interview expenses are applicable.


For more information and to apply:


If you require assistance or encounter any technical issues with your application, please e-mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.


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