Job Advert
Please note this may be a part-time post and the salary for this position will be pro-rata.
To provide a high-quality administrative service for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format. You will ensure the availability of case notes at the time of patient admission, which may involve liaising with other hospitals. You will deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, and carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery. You will be responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.
KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB
- Good basic education.
- Minimum of two years of administrative experience is desirable.
- Basic understanding of office procedures.
- Proficient in the use of Software systems.
- Good organisational and communication skills.
Informal enquiries regarding the post will be welcomed by heather.weir2@lanarkshire.scot.nhs.uk
For queries regarding the application form or recruitment process only, please contact jennifer.hughes@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above.
Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
*Care-experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence
NHS Lanarkshire has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk
