The closing date for this job has now passed.

Job reference: 157021
Salary: Band 2 (£23,362 - £25,368)
Job closing date: 13/08/2023
Job Type: Administrative Services
Location: Raigmore Hospital
Employment type: Permanent
Hours Per Week: 16.875
Job posted date: 14/07/2023
Employer (NHS Board): NHS Highland
Department: Telecommunications

Job Advert

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

67.5 hours per month - 2 weeks on 2 weeks off 

​​​​​​​11.30pm - 7am

The successful applicant will operate a Digital Telephone Switchboard, providing first line communication to the general public presenting a helpful and polite manner. Carry out laid down procedures covering – On Call Personnel call out, Alarm Activations and Emergency Calls so must demonstrate the ability to deal with these in a calm, composed, manner.

 Applicants must also have sound knowledge of telephone operating services and a basic understanding of computer technology, be well educated & of a smart appearance & able to work as part of a small team & on your own.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment. 
  
Once trainings is completed the  hours of work are:-
Mon, Tues, Sat & Sun  - Week 1 (4 shifts)
Wed – Sun - Week 2 (5 shifts)

Informal enquiries to: Joan Connor or Yvonne Kane tel: 01463-704000 ; email: joan.connor2@nhs.scot or Yvonne.kane1@nhs.scot

​​​​​​ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for short listing purposes
  • Posts close at midnight on the indicated date
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
  • Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
  • Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments
  • Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland



NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.




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Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork


Take a look around the company https://jobs.scot.nhs.uk/