Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
**Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
This is an exciting and excellent opportunity to work within Digital & IT as part of an expanding project team focusing on the implementation and delivery of Office 365, SharePoint & OneDrive across NHS Lothian.
Working closely with other teams within Digital & IT, you will play a key part in the information gathering and data analysis of users’ files in preparation for the migration of the data to OneDrive & SharePoint. Excellent communication, data gathering & analytical skills are essential to this key role within the programme. You will communicate with users from various departments and posts within the organisation.
Although training will be provided, experience in the following would be very advantageous: Using/supporting Office 365, OneDrive, SharePoint and a knowledge of standard file systems & SharePoint data structures.
Key Responsibilities
- Work as part of the Digital and IT Service Desk to ensure a consistent, high-quality service is delivered.
- Work with users and departments to analyse their data.
- Assist with categorising data and offering advice around what data should be migrated.
- Assist the Training Facilitator in the development of training material.
- Assist in the continuous improvement of IT processes, procedures, and knowledgebase.
- Provide assistance and guidance to users.
About You
- Strong customer service skills, excellent organisational skills, with the ability work in a wide range of issues.
- An understanding of Microsoft Office 365, SharePoint, OneDrive and Azure.
- Strong data analytical skills.
- An understanding of standard file systems and SharePoint data structures.
- Be positive, empathetic, enthusiastic, and confident to represent the Digital and IT department and NHS Lothian Values.
Benefits: As an NHS Lothian employee, you will be entitled to:
- 27 days leave & 8 public holidays.
- enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
- NHS discounts on goods and services
Before applying applicants should ensure they meet the essential criteria in the Job Specification document
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact:
Thomas Lamont, Office 365 Programme Manager
Thomas.lamont@nhslothian.scot.nhs.uk
Terry Rose, Cloud Computing Programme Manager