Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Lead Product Manager – Business Systems
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post:
Come and join us on our journey to fundamentally change the ERP landscape within the NHS in Scotland, whilst at the same time managing existing legacy systems to ensure that journey can be completed with the minimum disruption to our service users.
Whilst this role focuses on ERP/Business Systems products, it is not just about a single capability as you will be entering the Change and Transformation Team within Digital & Security and the background to this role is a transformation programme which addresses all aspects of how we deliver and assure solutions across the board. This is a time of change and we expect this post to contribute to the evolution of our working practices to deliver better products and services in a continually changing environment with ever-increasing budget pressures.
Key responsibilities will include:
· Technical Analysis and Solutions architecture
· Making key design and engineering decisions
· Providing expert advice and guidance to technical delivery teams
· Ensuring quality of developments and smooth transition to BAU
· Ownership and alignment of design and development processes and standards
· Pro-actively contributing to technical strategy and service improvement
· Senior stakeholder and user engagement
· Assessing, scoping and estimating demand
The role itself is supported by environmental factors which really keep us motivated to succeed:
· Working within a friendly open team of passionate professionals who respect, value and support each other
· Providing innovative solutions to challenging complex problems
· Being encouraged to experiment and to innovate – failing fast but failing forward and using judgement to understand when those opportunities can be taken
· Knowing that the work we do improves the health and wellbeing of the people of Scotland
· Having the opportunity, as part of a national team, to engage and work with stakeholders across the public and 3rd sectors
· Working with a variety of technologies, suppliers and customers
· Being part of a talented and motivated team
· Our organisation’s commitment to continued learning and support to help us achieve our best
· The freedom to contribute to and challenge decisions that could impact our service and wider organisation
· Being part of a team who nurtures and grows talent, allowing us to define our chosen career path
The Candidate:
Enthusiasm and real experience of change programmes particularly within HR, Payroll, Finance and Procurement are the vital elements you will bring to the role.
We would also like to meet people with the following attributes:
· Proven experience in implementing enterprise solutions which are replacing legacy solutions
· Thorough knowledge and experience of managing external suppliers to a successful conclusion.
· Thorough knowledge of managing transition from legacy solutions to strategic solutions
· Leadership experience
· Strong and effective communication skills
· Stakeholder engagement and management skills
· Attention to detail
· Passion to make a difference
· Desire to excel within a high performing team
· Appetite for lifelong learning and growth
· Ability to constructively challenge to confidently contribute to overall success of the service
· Interested in a wide range of topics with willingness to dive deeper into the detail when required
· Desire to support and develop other members of the team
Please read our person specification for a more detailed insight into the expectations and skills required for this role. Please note the job description for the post is generic in nature.
Location and Working Pattern:
Gyle Square, Edinburgh or Delta House, Glasgow.
Currently hybrid working.
The work pattern is Monday to Friday, 37.5 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. Click here to view the full range of NHS NSS Employee Benefits.
Further information:
For an informal discussion on the post, please contact Ian MacIntyre on ian.macintyre@nhs.scot
Closing date for completed applications is 13 October 2023.
Further information on NSS is available from: www.nhsnss.org
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies