North & SEDS Administrator

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

North and Scottish Emergency Dental Service (SEDS) Administrator

Are you an experienced administrator who demonstrates a proactive approach?

Do you pride yourself on having excellent communication skills?

Do you have exceptional attention to detail and the ability to work autonomously?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services

Where We Are:

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen.  This role can be based in our Dundee centre. More details and centre addresses can be found within the job pack.

The Role…..

Reporting to the Head of Clinical Service, the post holder is responsible for providing comprehensive administrative support across the North Contact Centre (NCC) and Scottish Emergency Dental Service (SEDS). 

Supporting teams who provide a wide variety of services, from six centres across the North of Scotland, including the islands and supporting the dental service, which provides access to out of hours dental assessment.

Key Responsibilities:

• Provide administration for various communication tools and activities
• Organise meetings, producing agendas, paper circulation, room bookings
• Producing formal meeting minutes to be circulated to senior management
• Managing the diary for Head of Clinical Services
• Monitoring Inbox and ensuring all actions are highlighted for completion
• Assist in the production of reports and circulating to appropriate colleagues
• Assist with projects, collating relevant information and undertaking associated administrative tasks
• Provide administrative support for finance including purchase orders, accommodation requests, expenses processing
• Identify process gaps and propose changes to policies and working practises

Successful applicant:

• Educated to HNC level or equivalent
• Previous experience in an administration or co-ordination role within a large organisation
• Experience of recording meeting minutes
• Proficient user of all Microsoft 365 packages and associated applications
• Excellent communication skills
• Organised approach
• Ability to work on own initiative and without close supervision
• Excellent attention to detail
• Adopt a proactive can-do approach

Our Enhanced Salary Package:

NHS 24 offers a complete benefits package, with a permanent contract on Band 3 (£25,468  - £27,486) Placement on salary scale is dependent on confirmation of previous relevant NHS service.

*Placement on salary scale is dependent on confirmation of previous relevant NHS service. NHS 24 shift patterns command an average uplift of 33% in addition to the basic salary shown.  Dependent on individual shift patterns, this information is indicative only, and cannot be taken as guaranteed.

Benefits:

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application. 

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

The closing date for submitting your completed application is 23rd June 2023 at midnight.

Recruitment Timeline (subject to change)

*Subject to change

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce.  We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.