Programme Manager

Programme Manager

Do you have experience of managing complex programmes or projects at either Project Manager or Programme manager level?

Can you evidence the ability to manage medium to large projects, activities, and outcomes to a desired standard?

Do you have a Programme Management accreditation/s including PRINCE 2

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services

Where We Are:

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Lumina Regional Centre. NHS 24 also supports Hybrid Working.

The Role…..

NHS 24 are looking to appoint a Programme Manager within their Transformation, Strategy, Planning and Performance Directorate. The post holder will be responsible for the programme management of organisational initiatives and programmes of work which relate to the organisational ambition and direction as set through our corporate strategy. 

The Programme Manager will be involved with multiple programmes/project work streams at any one time and are external and internal facing. The post holder will be responsible for the day-to-day management of project teams within their portfolio of work. You will plan and execute programmes and projects to high quality standards underpinned by an MSP Framework.

Key Responsibilities:

• Hold lead responsibility for all internal and external facing programmes of change/transformation at a portfolio level
• Use of industry best practice in the delivery of complex programmes of work, Managing Successful Programmes (MSP) and Prince 2, as well as ensuring the skills within the Programme Management Team are developed to meet the requirements of NHS 24
• The scope of work covers all areas of Programme Delivery within NHS 24 incorporating people, processes, and technology
• Line management responsibility for multiple programme and project teams
• Building external and third-party relationships across stakeholders to ensure full commitment and support for the delivery of the portfolio
• Responsible to the Senior Programme Manager for all performance reporting on programmes of work, including programme status, resourcing, risks and issues, escalations and budget

The successful applicant will:

• Educated to degree level or equivalent; with post-graduate professional education or have equivalent experience of project and portfolio management
• Programme / Project Management methods e.g. PRINCE 2, Agile or MSP accreditation
• Significant complex project or programme experience at project manager/ programme manager level across a range of specialties including operational management, technology/digital delivery, support functions to required standards. 
• Expert knowledge of Project and Programme Methodologies
• Experienced negotiator/facilitator with the ability to influence others.
• Experience of using communication skills to facilitate robust /difficult conversations with internal and external stakeholders
• Exceptional decision-making skills

Benefits:

NHS 24 offers a complete benefits package, with a permanent contract on Band 8A £56,992 - £61,522 (pro rata). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the successful financial management of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application. 

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.