Job Advert
This post is a Fixed Term / Secondment position until 31st March 2024
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. Supporting the join-up of Health and Social care through digitisation and inter-operability is an important part of the role.
The Post:
An exciting opportunity has arisen in our Human Resources function for 2 eRostering Information Analysts to join our team, supporting the implementation of an eRostering system across services in NSS.
The role will provide first point of contact systems support, dealing with enquiries and requests for assistance from both internal and external customers. Involving the maintenance of Workforce Information across the eRostering and integrated workforce systems, processing joiners, movers and leaver requests, including updating employee and line manager information including relevant contractual changes.
Maintaining and developing systems guidance and documentation and delivering first line user support for system queries and supporting system leads in the maintenance of the system. Maintain operational staffing functions associated with eRostering and all associated systems and processes. Plan and deliver training to local end users. Maintenance of eRostering information at a unit information, i.e. budget, WTE, shifts and demand, etc.
The Candidate:
You should have sound knowledge and experience of working within a multi-system interface environment and to be able to relate to operational dependencies of systems, e.g. structures, access rights, etc, ideally specifically those within a rostering/ HR environment. You should also have experience of developing technical solutions to problems in a logical and structured way.
The post requires excellent communication and interpersonal skills including persuasive, influencing and motivational, strong organisational skills and the ability to produce written work of the highest quality.
You will identify innovative solutions to systems and process challenges, ensuring these are customer centred, evidence value add and impacting.
The role will also require experience in the implementation and management of business systems (workforce) along with the provision of expert advice.
You will work within a high volume area and the ability to manage your workload, attention to detail, and a commitment to quality are key for this role.
Location and Working Pattern:
Whilst this post is based in either of our offices in Edinburgh (Gyle Square) or Glasgow (Delta House) hybrid working will apply.
The work pattern is Monday to Friday, 37.5 hours.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. Click here to view the full range of NHS NSS Employee Benefits.
Further information:
For an informal discussion on the post, please contact Renata Walker, Workforce Information and Systems Team Leader on 07812687980.
Further information on NSS is available from: https://www.nss.nhs.scot/
Closing date for completed applications is 6th December 2023
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
We welcome applications from all candidates, however in line with Scottish Government requirement we will be giving priority consideration to NSS Test and Protect core staff who meet the essential criteria for the role.
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies