Job Advert
The Golden Jubilee Conference Hotel is a 4-star Hotel and Conference Centre comprising 168 bedrooms and 15 conference spaces. It is Scotland’s leading residential conference venue, an accredited Venue of Excellence and a member of the International Association of Conference Centres.
We are looking for a highly motivated and experienced Front Office Night Supervisor to join our Front Office Team, primarily overseeing the Night Operations. Reporting to the Front Office Manager, you will be responsible for overseeing nightly operations for the entirety of Front Office areas including reception, reservations, night audit and transport, as well as general night duties for the hotel as a whole. You will supervise, support and motivate the Front Office team and ensure all daily tasks and procedures are completed to standard. You will identify training needs and support the Front Office Hosts continued training and development, as well as taking the lead on welcoming any new team members.
You will ensure excellent service is offered to all guests, visitors, patients and clients, promoting this within the team while handling and resolving any requests and feedback. You will support the management team with departmental Health and Safety responsibilities, reporting any issues and participating in monthly audits, checks and reviews as well as acting as the Night Duty Manager leading the night time Emergency & First Aid response.
The role requires the ability to be flexible, have good organisational and communication skills and have excellent problem solving skills.
A proven track record of working in a busy environment where changes and competing priorities are a daily challenge is essential.
A full driving licence is required for this role.
This full time post will involve working 4 days from 7 and while primarily working night shift hours of 2100-0700, occasional day time working will be required.
This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.
NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Job Pack.