Job Advert
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
Band 2 Receptionist / Admin
Department: Inverclyde HSCP
Hours: 8:30 – 17:00 – Mon – Thurs / 8:30 – 16:00 - Fri
Grade: Band 2
Bases: Port Glasgow Health Centre / Greenock Health Centre
Role of the department: To assist the Administration & Clerical department in providing comprehensive administration and clerical support services to multiple and diverse service users and responsible to the Administrator.
The job the applicant will be doing:
- Liaise / interact electronically and face to face with service users, colleagues and others using P.C, telephone equipment / public address system etc.
- To assist with exchange procedures including cash control in accordance with
Standard Financial Instructions.
- Reception duties where necessary.
- To assist with stock checks / ordering and control systems in accordance with
Standard Financial Instructions.
- Fully competent in using Microsoft packages.
- Where appropriate assist in developing new management systems.
- Assist with the collection of statistics and information as required.
- Assist with making appointments, booking accommodation, record keeping..
- Carry out general office procedures including mailroom duties, photocopying, etc.
- Assist with security systems procedures e.g. Monitoring C.C.T.V, personal safety,
and security of accommodation, premises and related procedures.
- Assist with covering leave within the department.
- Ability to multi-task in a busy environment.
- Comply with divisional policies and procedures.
- Practice good housekeeping.
- Actively participate in personal development and continuous improvement within department.
- Liaise with portering staff to report any faults / issues throughout the building.
- Sometimes may be asked to assist Mail collection, franking, sorting and distributing – internally & Externally
- Handing out staff / visitor badges as and when required and keeping track of any missing.
- Working within clearly defined protocols and procedures, adhering to NHS policies.
- Assistant fire warden for building.
- Other reasonable requests as and when required
Skills / Qualifications:
Excellent communication skills as will be dealing with various people including staff / general public
- Patient and calm as can deal with irate and upset patients.
- Good team player but also able to work on own initiative.
- Excellent multitasking skills as frequent interruptions
For further information, please contact: Steven McLeod, Tel No: 01475 497110
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.