Job Advert
The Role
We have an exciting opportunity for an Ward Clerk to join our team at University Hospital Hairmyres. The provision of efficient and effective administrative/clerical support to a receiving unit to ensure the smooth running of the department and to release Clinical staff to perform Clinical duties.
- Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care. Exchange information with patients and staff on the admission, transfer and discharge of patients
- Maintaining patient files ensuring information is accurate
- Ensure administrative board round actions are complete
- Ensure electronic patient management system and ward whiteboards are updated and accurate
- Deal with telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery
- Communicate with the discharge hub regarding referrals and updates
- Arrange review appointments
- Arrange patient transport in conjunction with nursing team
- Assist with referrals for equipment and social work, in conjunction with the nursing team
- Collecting prescriptions from pharmacy
- Point of contact for family; non clinical updates
- Manage ward mail, prioritising and redirecting appropriately
- Admin adhoc duties as required
- Cover other wards during periods of annual, sick leave and staff breaks
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
- Desirable to have a experience in an administrative/clerical role.
- Proficient IT Skills which include a working knowledge of Microsoft office packages.
- Excellent organisation skills and the ability to prioritise and work on own initiative.
- Excellent communication skills.
- Excellent time management skills.
- Ability to work under pressure.
- Post holder should possess or be prepared to works towards ECDL.
- Appropriate level of training in Management of Aggression
Contract type
Permanent
Part Time
25 hours
Please note this is a part time post and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in Surgical & Critical Care within University Hospital Hairmyres
The working pattern for this role Monday to Friday 8am-1pm
Looking to find out more?
If you’re looking to find out a bit more, then we would love to hear from you!
Please contact Karon McConville, Operational Admin Manager on Karon.mcconville@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact Adnan Saddique Recruitment Administrator on adnan.saddique@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
Paid sick leave increasing with length of service
Occupational health services
Employee Counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information for Applicants
- Posts close at midnight on the indicated date
- For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
- Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
*Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.