Administrative Assistant

Administrative Assistant

Are you an experienced Admin Assistant looking for a new opportunity?

Do you have experience of working in a fast-paced environment within a large organisation?

Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Aurora (Clydebank) Regional Centre. 

The Role

The post holder will support the Management team with NHS 24's administrative duties, to provide administration support to the Head of Clinical Services and across the broader team functions as required. They will also act as the coordination point for the wider Clinical Service Management team whilst maintaining an effective, professional relationship with all staff in and out with NHS 24, thus projecting a positive corporate image. The post will be 37.5 hours per week and involve working Monday – Friday.

Key Responsibilities

For more information on the responsibilities of this role, please read the attached Job Pack. Duties include but are not limited to:

• Organising a variety of formal and informal meetings, securing a suitable time for multiple attendees
• Management and scheduling of annual leave for the full contact centre management Team
• Adhering to and developing organisational administrative policies and procedures.  This will include Document Management and Control in line with the Freedom of Information Act
• often exposure to confidential and sensitive information, requiring discretion and diplomacy and at all times, adhering to the NHS Code of Confidentiality

Successful Applicant will:

• Be educated to HNC level or equivalent level of knowledge or experience.
• Have previous experience in an administration / coordination role within a large Organisation, including recording minutes
• Be enthusiastic, self-motivated, flexible and able to work on own initiative individually or as part of the wider team
• Be solution focussed with a pro-active ‘can do' approach and demonstrate an all-round professional attitude to performing the varied tasks required - which will sometimes be under tight time constraints

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 3 £25,468 - £27,486 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application. 

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce.  We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.