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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
THIS VACANCY IS ONLY OPEN TO CURRENT EMPLOYEES OF NHS AYRSHIRE AND ARRAN.
An opportunity has arisen for a Patient Access Manager based at Ayrshire Maternity Unit based at University Hospital Crosshouse.
What you will do:
You will provide operational support to the Women & Children’s Services Management team at Ayrshire Maternity Unit. This is a key role within Women & Children’s Services to ensure that Patient Access performance standards are consistently met.
You will work closely with the Head of Operational Management and Clinical Directors for the service in providing direct operational management to Women & Children’s Services.
You will be responsible for the development and provision of the medical administrative service within Women & Children’s Services, ensuring implementation of NHS systems, to maintain effective management of outpatient and inpatient waiting lists thereby facilitating the delivery of effective patient care.
For further information on the role please click the link below to view the job description
Knowledge, training and/or experience required to do the job:
You should have a relevant degree in Business Administration or demonstrable equivalent experience gained through training and experience. And be able to demonstrate evidence of relevant CPD.
You should have experience of business management and developing innovative and creative solutions to achieve organisation objectives preferably within a Women & Children’s Healthcare environment or equivalent.
You should have experience of a range of information data systems, and working knowledge of NHS information systems.
You should have sound understanding of waiting list management and people management experience, including change management, negotiation and project planning
You will require the ability to analyse and prepare comprehensive detailed reports, have expert knowledge of IT packages including Microsoft© Office and web-based applications, and the ability to prioritise workload for yourself and your team.
You should be able to demonstrate excellent communication skills and team working, and be able to work on your own initiative.
For further information on the requirements for the role please click the link below to view the person specification
Hours: 37 per week.
This is a fixed term/secondment opportunity for 11 months.
If you want to find out more about the role, please contact Elaine Harrison, Head of Operational Management on 01563 826807.
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so
ADDITIONAL INFORMATION FOR CANDIDATES
- You should apply for this post by completing the application process on JobTrain.
- DO NOT upload a CV as this will not be used for shortlisting purposes.
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We are unable to provide sponsorship for bank contracts.