Job Advert
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern is Tue- Thur Mon-Fri
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
The post holder will work as part of the admin team to support effective clinical care by providing efficient administrative and clerical and services within the Oral Health Directorate. This is an interesting and varied post, providing support across all aspects of the admin service.
Duties include:
· Dealing with patient telephone enquiries both incoming and outgoing.
· Keeping accurate records of patient contact.
· Locating and transferring of notes as and when required.
· Sending and logging patient appointments and contact letters.
· Adding theatre lists to the Opera system.
· Adding and maintaining accurate information on Trakcare system.
· Adding/removing patients from waiting lists when instructed by the Waiting List Manager/Waiting List Coordinator.
· Scanning documents on to Clinical Portal.
· Assisting with support and training for new members of staff.
· Comply with the requirements of the Data Protection Act, Access to Health Records Act,
Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott.
· Assist colleagues in providing a reasonable level of cover for the work of absent colleagues
when necessary or as directed by the line manager.
· Maintaining electronic data storage e.g. Microsoft Word, Excel, PowerPoint and Outlook. Accessing theatre systems.
· Providing administrative support to the waiting list team and secretarial team.
The post will be expected to be self-starting to an extent, but will maintain close links with the various
staff members involved with the waiting list
(Please note the salary is Pro Rata) for part time hours.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately
Informal Contact: Claire Shields, claire.shields@ggc.scot.nhs.uk, 0141 211 9743
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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