Job Advert
Improvement Advisor (Ref: 191816)
£46,244 - £53,789 (Band 7)
Full time (37 hours per week)
Permanent
Edinburgh/Glasgow - hybrid working will apply for the foreseeable future (all roles require routine travel for in-person meetings, site visits, workshops and events)
Healthcare Improvement Scotland is the national improvement agency for health and social care in Scotland, and we are seeking to recruit an Improvement Advisor to support Health and Social Care services to develop improved public engagement and volunteer practices that enables them to redesign and continually improve services in a way that involves and considers the needs of people for whom they are intended.
We are looking for an experienced, enthusiastic and positive individual to work as an Improvement Advisor within the Community Engagement and Transformational Change Directorate’s Engagement Practice Improvement Unit.
This will involve leading the planning and implementation of a wide range of complex projects that focus on improving engagement practice across health and social services. They will also take the lead in designing a learning system that supports the directorate’s vision of ‘delivering change through inclusive, meaningful engagement’. This will require having a strong background and experience of applying quality improvement approaches and engaging people with lived and living experience of health or social care services in shaping service improvements.
A key element of this role is to be a credible leader in engaging with a wide range of internal and external stakeholders to provide expert guidance, coaching and training that enables both HIS and health and social care organisations to build capabilities in good engagement practice improvement.
The successful candidate will combine excellent improvement, communication, and analytical skills with a high degree of self-awareness, experience in managing internal and external relationships in a collaborative environment and effective project and programme management techniques. They will also have the ability to build relationships and motivate people and organisations to deliver significant change.
This is an exciting opportunity to be involved in a national improvement programme that has a direct impact on experiences of care for individuals across Scotland. If you require any further information, or would like an informal chat about the post, please contact Diane Graham (Head of Engagement Practice Improvement) diane.graham@nhs.scot
Closing Date: midnight on Sunday 8 September.
It is anticipated that interviews will be held in-person in Glasgow, on Thursday 19 September 2024.