Job Advert
Administrator/Receptionist (up to 37.5h/week)
We are looking for a cheerful, efficient and enthusiastic individual to work within our busy team.
As an Administrator/Receptionist the ability to multi-task, remain calm under pressure and think on your feet is essential. No experience is necessary but previous use of Vision and working in a GP surgery would be advantageous.
We have a well-established, experienced practice team with a wealth of knowledge and expertise to support the successful candidate. We also offer excellent rates of pay and automatic enrolment into the NHS pension scheme.
Duties will include:
- Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Dealing with administrative queries and requests from patients/clinicians
- Arranging appointments via our clinical software
- Giving test results/messages to patients
- Dealing with Prescription requests
- Processing patient registrations and processing requests from our Online Services
- Document management of all inbound/outbound medical records and correspondence
- Clinical coding
- Insurance work and Subject Access Requests
Essential Requirements:
- Attention to detail and ability to adapt to all situations with ease
- Computer Savvy
- Great team player
- Work independently and ability use own initiative
- Excellent customer service and patient focused
Please send your CV with covering letter to Sarah Chambers at gram.bgpmanagementteam@nhs.scot
Closing date 31st July 2024
To view our Recruitment Policy and Privacy Notice, please visit the ‘current vacancies’ page on the practice website at www.banchorygrouppractice.co.uk