Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Hours: 37.5 hours per week (full-time)
Holiday: 35 days including public holidays
Salary: £27,598 - £30,019 per annum (pay award pending) Sponsorship: Not applicable for this vacancy
Closing Date: 14th August 2024
Interview Date: 21st August 2024
Highland Hospice are seeking an organised and proactive Administrator to join Hospice Services Department. You will enjoy a varied workload, supporting a range of staff and volunteers, as well as being the first point of contact for external stakeholders and patient families. This role is part of a small team who, together, operate with a high degree of integrity and sensitivity whilst providing an efficient administrative support service. This is an interesting role for the right person; the role incorporates a variety of duties for a range of medical, clinical and support staff who operate within the In-Patient Unit and across Community settings.
A DAY IN THE LIFE OF Hospice Services Administrator
What you'll be doing... Reporting to the Secretary to CEO and Board, you can expect your working day to include the following: •
- As one of two Hospice Services Administrators you will undertake a wide and varied administrative role, working with Hospice Services Departments who support patients within our InPatient Unit, as well in a community setting.
- A self-starter, you will be accomplished at multi-tasking and using your initiative to plan, prioritise and organise your time and workload.
- You will enjoy a varied workload, assisting a range of medical, clinical and support staff, ensuring a smooth back office administrative function, allowing teams to focus on patient and client care.
- Manage and maintain sensitive and confidential information, ensuring it is handled securely.
- Understand the value and support offered from Volunteers, assist them with answering any queries they may have.
WHAT WE NEED FROM YOU
We hire mostly on personality and potential but here are a few of our requirements... To succeed in the role of Hospice Services Administrator you will need the following qualities and skills:
- A people person, who is able to exercise flexibility and takes pride in producing accurate work, timely and to a high standard
- Experience of working in a busy office for multiple members of staff, managing a workload with conflicting deadlines
- Someone who is happy to work using their own initiative but has something to offer as part of a wider team working toward common goals
- Operates in a friendly and professional manner
- Be in tune with your surroundings and be able to deal with people who themselves, or a member of their family, are in difficult personal circumstances
WHAT WE OFFER
At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey. You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Access to The Blue light discount scheme giving access to fifteen thousand discounts across well-known retailers and local businesses across a large span of categories
- Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
- Generous holiday entitlement with a buy more or sell some option
- Pension with additional matching employer contributions and Death in Service Benefit
- Continuation of SPPA pension contributions and annual leave reckonable service for employees coming to the Hospice within 12 months of leaving the NHS
- Discounted meals in our cafe prepared freshly every morning
- Free access to Inverness Tennis Court Gym Facilities Plus access to many more schemes and enhanced benefits.
Plus access to many more schemes and enhanced benefits.
EQUAL OPPORTUNITIES
Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact Recruitment@highlandhospice.org.uk
This post is subject to a Standard Police Disclosure check.
Informal enquiries can be made on Monday - Wednesdays to Megan Penwright on 01463 243132 ext. 201 or m.penwright@highlandhospice.org.uk
Full job description and application form can be accessed at https://careers.highlandhospice.org/