Job Advert
Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.
Please note, regular presence at our NES offices is a requirement for each of these roles, as detailed below.
Fixed-term or Secondment** (four vacancies)
**For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Post One
Location: Aberdeen Dental Education Centre (ADEC) with regular on-site attendance
Duration: Fixed Term for 18 months
Hours: 18 hours and 30 minutes (18.5 hours) per week
Post Two
Location: Glasgow base with regular on-site attendance
Duration: Fixed Term for 18 months
Hours: 37 hours per week
Post Three
Location: Glasgow base with regular on-site attendance
Duration: Fixed term until 31 December 2025
Hours: 22 hours per week
Post Four
Location: Flexible base with travel to Dundee as required
Duration: Fixed Term until 31 December 2025
Hours: 29 hours and 30 minutes (29.5 hours) per week
Who We Are
NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
The Dental Directorate is responsible for the delivery of high-quality education and training across a diverse range of training programmes, including the management, funding and provision of postgraduate education for dentists and dental care professionals.
Within the Dental Directorate there are a number of workstreams. These posts will support the Dental Workforce Development workstream, specifically the Reducing Inequalities aspect, Clinical Effectiveness, and Dental Care Professionals and provide Business Support to on-site and online activities as required.
The Opportunity
We currently have four Administrative Assistant vacancies within the Dental Directorate. We are looking for enthusiastic and self-motivated individuals to join our highly talented team. Working within the team you will support delivery of Education, Training and/or Research.
We are looking for individuals with working experience gained in face-to-face customer service and ideally in office-based administrative support roles.
The successful applicants will be responsible for supporting both face-to-face and online activities.
An effective team player, you will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and customer service.
Do you enjoy the challenge of working to deadlines and being adaptive to an ever-changing environment?
Do you enjoy working and communicating with a wide variety of people?
Do you enjoy working in a team and supporting your team members?
Do you want to play a key role in delivering a high-quality customer service to both our internal NES workforce and our external stakeholders (NHS visitors, suppliers and service providers)?
This role will offer the opportunity to gain a wider understanding/working knowledge of the Education & Training services provided across the organisation. The intention is for NES to be able to grow their own operational support teams of the future and this role will be a key part of that journey.
Does this sound like you?
What We Love to See
Administrative Assistants have a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Customer focused with a flexible problem-solving attitude
- Experience of working collaboratively and flexibly within a team, and across other workstreams and departments
- High attention to detail in all aspects of your work
- Ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
- Proven track record using Microsoft packages (in particular MS Teams, MS Outlook, and MS Excel) and confidence in learning and using other specialist software (e.g. online booking systems and travel/accommodation systems)
- Ability to implement, and ensure compliance with company policies & procedures
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to effectively organise and prioritise own workloads and to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
It’s not essential to be in an office administration role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact:
- Aberdeen Based Post – Kim Roberts, Senior Admin Officer, Kim.Roberts@nhs.scot
- Glasgow Based Posts (x2) - Melodye Rennie, Business Manager, Melodye.Rennie@nhs.scot
- Flexible (Dundee) Based Post – Margaret Mooney, Senior Admin Officer, Margaret.Mooney@nhs.scot
Next Steps
** Candidates wishing to apply on a secondment basis are strongly encouraged to discuss this with their current employer at the earliest opportunity, ideally prior to application.
Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required. Please note, regular presence at our NES offices is a requirement for each of these roles, as detailed above.
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews will take place on Monday 26 and Tuesday 27 August 2024.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot