The closing date for this job has now passed.

Job reference: 208110
Salary: Band 3 (£26,869 - £28,998)
Job closing date: 26/02/2025
Job Type: Administrative Services
Location: Ayrshire Central Hospital
Employment type: Permanent
Hours Per Week: 37
Job posted date: 12/02/2025
Employer (NHS Board): NHS Ayrshire & Arran
Department: Procurement Department

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Job Advert

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An opportunity has arisen for a permanent Customer Service Assistant based at Ayrshire Central Hospital.

What you will do:

The Supplies & Distribution Team within theProcurement Department provide a Procurement service to all NHS
Ayrshire and Arran wards/departments/clinics ensuring that stock products are ordered and delivered according to local delivery
schedules.

You will provide an effective local customer and supplies service for stock products to allocated wards, receiving all goods and determining stock levels with ward managers. Customer service is a large part of this role, ensuring all customers have supplies in the right quantity, quality, place and time, to support clinical services and to resolve complaints timeously.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

Essential:

Desirable:


  • Educated to Standard Grade or equivalent
  • Have experience of Procurement / supply chain within a Hospital environment with knowledge

of stock control procedures and previous

knowledge of processing orders/advice notes/

goods acceptance/delivery notes.

  • Ability to function under pressure
  • Previous experience of customer care.
  • Computer skills (Microsoft packages, Word, Excel, etc).
  • Planning and organisational skills
  • Communication skills, eg negotiating/ persuading/influencing/people management skills.
  • Enthusiasm and willingness to learn and develop
  • Ability to communicate well verbally and written
  • Numerate, literate and practical
  • Ability to use own initiative and priorities.
  • Clean and valid UK driving licence.


  • SVQ or CIPS qualification in Procurement/ storage/ warehousing and distribution or number of year’s experience.


  • Appreciation of necessity of Policies/ procedures in relation to financial, security, fire and health and safety issues, COSHH regulations, in addition to Divisional/ Departmental Policies and procedures, ie: Complaints.






For further information on the requirements for the role please click the link below to view the person specification

Hours:

37 per week

Driving Licence/Car Ownership:

A car licence/car ownership is essential to this role.

If you want to find out more about the role, please contact Shona Boag, Supplies & Distribution Manager on 01294 323294 or alternatively at
shona.boag@aapct.scot.nhs.uk

INFO

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

DO NOT upload a CV as this will not be used for shortlisting purposes.

Posts close at midnight on the indicated date. Late applications will not be accepted.

For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/

To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/

Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.

Please check your email regularly (including junk folders) and also your JobTrain account for updates.

Please contact JobTrain Candidate Support Hub : https://jobseekersupport.jobtrain.co.uk/support/home - for advice and support with any system issues.

We recommend using the Internet Browser “Google Chrome” or “Microsoft Edge” when using JobTrain.

Once you have submitted your application form you will be unable to make any amendments.

Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.

Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk

We are unable to provide sponsorship for bank contracts.



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