Job Advert
RUBISLAW PLACE MEDICAL GROUP
RECEPTIONIST/ADMINISTRATION ASSISTANT
37 hours per week
Monday - 0900 – 1730
Tuesday - 1000 – 1800
Wednesday - 0900 - 1730
Thursday - 0900 – 1730
Friday - 0800 - 1630
An opportunity has arisen at Rubislaw Place Medical Group in Aberdeen to join the reception/admin team in an established city centre practice with 8,300 patients. The successful applicant will have an excellent telephone manner, keyboard skills and the ability to work in a busy office environment where no two days are the same.
Key Responsibilities:
· Provide the first point of contact between patient and surgery
· Book new and return appointments by telephone or face to face as appropriate
· Record patient’s arrival for appointment
· Record requests for prescriptions
· Produce prescriptions in accordance with practice protocol
· Undertake electronic filing of correspondence in patient’s record
· Deal with queries from patients, health professionals and pharmacists with support from GPs as required
· Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol
· Record requests for home visits with the triage/duty Doctor and prepare summaries for these
· Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol
· Photocopy documents and send faxes as required
· Log outgoing mail in accordance with practice protocol
· Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager. A willingness to participate in further training will be required.
Annual Leave 27 days holidays plus 8 days public holidays per annum
Informal enquiries by phone or email are welcome or please send a CV and covering letter to:
Christine Lamb
Practice Manager
Rubislaw Place Medical Group
7 Rubislaw Place
Aberdeen, AB10 1QB
Christine.lamb@nhs.scot
01224 641968