Job reference: 212269
Salary: Band 3 (£26,869 - £28,998)
Job closing date: 04/05/2025
Job Type: Support Services
Location: The Balfour
Employment type: Staff Bank
Hours Per Week: Relief
Job posted date: 17/04/2025
Employer (NHS Board): NHS Orkney
Department: Facilities - Switchboard Reception

Job Advert

Relief Switchboard Operator

The Balfour

Band 3 £26,972 - £28,990 including Distant Islands Allowance pro rata per annum

Relief

A vacancy has arisen for relief Switchboard/Reception Operative’s to facilitate prompt communications in response to internal and external callers/visitors via The Balfour switchboard and in person.

As the Switchboard/Reception Operative you will play a crucial role in NHS Orkney’s response to requests for medical assistance, including major emergencies, occurring both within the hospital and elsewhere in the county. You will also monitor internal and external alarm systems and perform mailroom duties.

You will have a professional telephone manner and must be able to take initiative when assessing calls and situations, dealing with them efficiently and effectively. You will have excellent communication and interpersonal skills and be able to work unsupervised in a busy and pressurised environment. You will be IT literate, and preferably hold an ECDL qualification or have equivalent IT knowledge. Experience of operating a telephone system would be desirable.

As a relief you will also be required to have flexibility to work various shifts covering leave and may be required to work at short notice.

For more information on this post please contact Chloe Crawford, Facilities Support Officer by email on chloe.crawford3@nhs.scot

Interview Date: Monday 19th of May

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Orkney (NHSO) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Take a look around the company https://jobs.scot.nhs.uk/