Job Advert
Location: Flexible hybrid working pattern arrangement from home and base, the office base is Fife House, Glenrothes, Fife.
What we are looking for?
Your role as Business Enabling Services Support Officer will be to facilitate and co-ordinate a comprehensive and cohesive approach to mandatory business processes including complaints, information requests and vacancy management, with a particular focus on the processing and monitoring of complaints and enquiries received both directly and indirectly into the Director of Health and Social Care. In addition, this post will provide project management support and harmonise differing aspects relating to the overall effective functioning of the Business Enabling Portfolio.
You will have excellent communication and interpersonal skills and the ability to develop effective working relations with colleagues. You will have a proactive approach, prioritising workloads to meet conflicting demands with particular attention to detail.
Please note the salary for this post is pro rata to part time hours.
Further details about the activities of this role and the skills and experience required are contained in the attached job description and person specification form.
If you wish to discuss this position with a team member please contact Avril Sweeney: avril.sweeney@fife.gov.uk
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Fife welcomes applications from all sections of society.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.