Job Advert
The Role
NHS Lanarkshire are seeking 2 Chemotherapy Appointment Schedulers to join the Cancer Services team. The roles will be based at University Hospital Monklands and University Hospital Hairmyres. You will work as an integral member of an effective multi-disciplinary team to ensure specialist treatment referrals are received, managed and processed appropriately to enable the delivery of cancer treatment to patients within agreed timescales, meeting government and quality targets, and providing patients with a seamless service. This is required for oncology, haematology and clinical trials patients within the day care area.
You will liaise with radiotherapy and surgical services to manage patient’s treatment schedules within a number of complex patient pathways where patients require a number of coordinated interventions for their cancer treatment. You will audit performance of scheduling service to ensure all waiting times and quality targets are achieved along the patient pathway and report to CMT achievements and variance against agreed targets.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
- HND Business Administration or equivalent experience
- Experience within a hospital or similar healthcare setting
- Effective organisational skills and ability to manage complex appointment scheduling
- Ability to develop and implement administrative systems and processes
- Effective problem solving approach
- IT literacy skills, including data capture and complex networked systems
- Good organisational skills with attention to detail and accuracy
- Good communication skills with all levels of staff and members of the public accurately
- Ability to remain calm under pressure
It would be great if you also have
- Knowledge of medical terminology
- Understanding of the importance of data quality
- Knowledge of cancer waiting times standards
- Proficient in the use of hospital systems including Trakcare & Clinical Portal
- Proficient in use of software systems
- Advanced keyboard skills
- Excellent interpersonal skills
- Thorough and meticulous
- Track record of ability to prioritise and problem solve
- Enthusiastic, innovative and flexible approach to work
- Car driver with a full, valid UK/EU/EEA drivers licence
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
Contract type
Permanent
Full time
37 hours
Location and Working Pattern
This role will be based in Cancer Services either at University Hospital Monklands or University Hospital Hairmyres
The working pattern for this role is Monday - Friday, starting 8am & 8:30am and finishing 4pm/4:30pm. Hours can be interchangeable depending on service need.
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Alana Thomson, Senior Charge Nurse on alana.thomson@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on lynn.deas@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
Paid sick leave increasing with length of service
Occupational health services
Employee counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information for Applicants
- Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
- For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
- Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Right to Work within the UK
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.