Job Advert
ALFORD MEDICAL PRACTICE
RECEPTIONIST
Alford Medical Group currently has a vacancy for a friendly, helpful and motivated Medical Receptionist to work as part of our team.
Hours: Wednesday, Thursday and Fridays-8am to 6pm
Experience with GP software- Vision, Docman and Excel would be an advantage
Some flexibility in hours of work is required as different or additional hours may be required, by mutual agreement, to cover holiday/illness.
The Duties
- Dealing with patient appointments - both at reception and on the phone
- Registering and maintaining patient records
- Dealing with patient queries (including requests for prescriptions, test results and general information)
- Using software (Vision, Docman, SCI, Word, Excel etc)
- General administration
- Any other duties which you may be asked to complete from time to time
Person - You
- Communicate well with others – both patients and your colleagues
- Respond quickly, efficiently and helpfully to all enquiries and requests
- Take care when completing tasks to make sure that your work is accurate
- Deal with and adapt to changing demands and priorities
- Help and support all colleagues
- Listen to others, ask the right questions and understand what you are being asked to do - asking for help when you need it.
- Deal well with difficult situations
- Maintain confidentiality
Salary is dependent on experience -. You will be eligible for membership of the NHS pension scheme.
Informal enquiries are welcome: please contact Karen Prati, Practice Manager on
019755 62253 or karen.prati@nhs.scot
To apply please send your CV with a covering letter stating why you would be suitable for this vacancy to karen.prati@nhs.scot. We will welcome applications until 18th August 2025 but may progress to interview and appointment at an earlier date if we have suitable applicants.