Job Advert
Can you demonstrate experience in managing large programmes of work with a scope and range overarching several departments or an organisation?
Are you able to demonstrate expert knowledge of project management methodologies and best practise?
Do you have a Programme/Project Management accreditation e.g. PRINCE 2, Agile, MSP
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
We have five regional centres – Aberdeen, Dundee, South Queensferry, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.
The Role
NHS 24 are looking to appoint a Senior Project Manager with their Transformation, Strategy, Planning and Performance Directorate within the Organisational PMO function. The role will involve the development of new services from inception through implementation and realisation of benefits, review of existing services, and support to the National Boards Collaborative.
The role of the Senior Project Manager is to lead in establishing the structure and format of project, engage key stakeholders through workshops, meetings to drive forward the programme of work.
The post holder will lead projects using the appropriate project methodologies through to delivery at a local, organisational, or national level, depending on the scope and scale of the project. The Senior Project Manager will communicate with stakeholders at all levels.
Key Responsibilities:
- Manage the successful delivery of Projects that may consist of multiple complex work streams as part of the TSPP Directorate’s Programme of Work as prioritised by the Executive Team and in meeting the NHS 24’s Strategy.
- Support the wider directorate with strategy implementation, organisational change initiatives and provide support to the National Boards Collaborative
- Support the transformation of NHS 24’s existing services and support functions through the provision of expertise across the Directorate’s structure: Engagement and Insights, Digital and TSPP
- Be accountable for the delivery of complex projects that will require them to lead multiple disciplinary teams
- Manage dependencies of varying complexity, potentially planning, and feeding into larger programmes and portfolios
- Manage risks, commercials, budgets, and resource
- Balance complex deliverables in an environment where priorities can change
The successful applicant will;
- Be educated to SCQF level 11 or equivalent experience; with post-graduate professional education or have equivalent experience of project and portfolio management, preferably within the health service
- Hold a Programme/Project Management method e.g. PRINCE 2, Agile or MSP accreditation
- Demonstrate significant practical experience in the management of large programmes of work, with a scope and range overarching several departments/an organisation, and expert knowledge of project management methodologies and best practice.
- Exhibit experience of, and knowledge of core business analysis work including data modelling, requirements capture, process design, requirements analysis, functional specifications, high-level design.
Benefits
NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £50,861 - £59,159* (pro rata). Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
- 35 days annual leave (rising to 41) pro-rata
- Development opportunities including study bursaries, e-learning and classroom based courses
- Enhanced pay for working public holidays
- Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
- NHS discounts on goods and services
- HELP, employee support and assistance
This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the successful financial management of a public organisation.
Interested?
For an informal chat please contact Graham Mirtle, Head of PMO via email at graham.mirtle@nhs24.scot.nhs.uk
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Important update regarding working hours at NHS Scotland. Effective from 1 April 2026, the full-time working week will be reduced from 37 to 36 hours, while annual salaries will remain unchanged. For part-time staff, this reduction will be applied on a pro-rata basis for those employed on the 31 March 2026. Please note, this change will be reflected in any job advertisements, offers, or contracts of employment issued, as it constitutes a required contractual modification concerning working hours.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.
We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
It is ESSENTIAL that you have checked that you already have an appropriate right to work in the UK BEFORE submitting your application form.