LW239309 - Teaching Centre Reception & Administrative Assistant

Teaching Centre Reception & Administrative Assistant 2 posts – 29.6 hours per week – worked over 4 set days – Mon/Tues/Thurs/Fri

We are recruiting two Reception & Administrative Assistants to support the new Undergraduate General Practice & Mental Health Teaching Centre based at the Foresterhill Health Campus.

The Teaching Centre is a joint development between NHS Grampian and the University of Aberdeen, delivering supervised clinical teaching for undergraduate medical students.

The post holder will act as the first point of contact for patients, students and staff attending the Teaching Centre, providing a professional, calm and welcoming front-of-house reception service. Duties include clinic reception, appointment coordination, use of NHS systems, and supporting teaching clinic activity.

In addition, the role includes administrative support to the undergraduate medical education programme, undertaken in line with service priorities.

Although employed and line managed by NHS Grampian, the post holder will work day-to-day within University of Aberdeen premises as part of a joint NHS/University team.

What we’re looking for:

We are looking for reliable, organised and approachable individuals with experience in a reception or administrative role, ideally gained within a healthcare, education or other public-facing environment.

You will be comfortable working in a patient-facing reception role, maintaining professionalism and confidentiality, and providing a calm, welcoming service.

You will also have:

· good organisational skills and attention to detail

· confidence using IT systems and managing routine administrative tasks

· the ability to prioritise work and respond appropriately to competing demands

· a professional and supportive manner when dealing with people who may be anxious or unfamiliar with a clinical setting

Please note that the Working hours are aligned to Teaching Centre operational hours. As such days and hours are fixed and flexibility is not available.

Informal enquiries

Les Walker, Senior Project Manager, University of Aberdeen - Email: leslie.walker@abdn.ac.uk

Or

Emma Rae, Undergraduate Medical Education Quality Manager, NHS Grampian - Email: emma.rae1@nhs.scot

Interviews to be held on Thursday 16th April 2026.

ADDITIONAL INFORMATION FOR CANDIDATES

As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

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**Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.