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NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
The post is pivotal in improving the patient pathway for cancer patients and meeting Scottish Government cancer targets within NHS Greater Glasgow & Clyde by ensuring high quality administrative resources (eg patient pathway co-ordinators & MDT co-ordinators) & high quality data provision & analysis.
Duration, Location, and Working Pattern:
- Location based in Glasgow Royal Infirmary
- Permanent Contract
- Full-time position (37 hours per week)
- Shift pattern for this post are standard office hours (7am to 6pm)
Key responsibilities:
Responsible for the line management and leadership of administrative services related to cancer pathways across NHS Greater Glasgow & Clyde. Responsible for ensuring equitable distribution of workload across all clinical areas by planning and controlling all types of leave and staff absence to ensure all departments are covered during annual and other policy leave.
Providing cover for staff where required.
Responsible for recruitment of administrative staff, preparation of job adverts, job descriptions and chairing interview panel.
Provide leadership, motivation, support and developmental training to all staff in accordance with HR Policies and Procedures.
Responsible for carrying out PDP interviews
Critically analyse the replacement of vacancies and, where appropriate, redesign the staffing profile to meet the current and future changing service needs and to achieve service objectives and efficiencies. Daily analysis of staff resources ensuring that safe levels of administrative cover are provided
Review, re-design, implement and monitor administrative policies and procedures
Manage staff absence in liaison with Human Resources and Occupational Health Departments
Knowledge, training, qualifications and/or experience required to do the job:
Essential
- Knowledge of cancer, cancer clinical pathways and cancer waiting times.
- 5 years’ experience in management of administrative staff or recognised management certificate.
- Planning and organisational skills required to manage projects/wait list activity/staff cover.
- Highly developed communication and inter-personal skills, both written and verbal.
Desirable
- Knowledge of computer systems in use within NHS Greater Glasgow & Clyde.
- Knowledge of medical terminology, anatomical and physiological terms.
- Knowledge of existing data standards and definitions and forthcoming developments
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Sue McLaren, CPL, On 07594 139693, sue.mclaren@ggc.scot.nhs.uk
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.