About the Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

In the role of Clinical Services Secretary, you will be required to provide a full administrative and secretarial service to a multi disciplinary team including the management of information systems and the co-ordination of the clinical referral system.

In this key role, you will:

• Provide a comprehensive secretarial and administrative support including the use of audio/copy typing, photocopying, word processing, the use of management information systems and email to facilitate the smooth and effective running of the department.
• Collect, prioritise and distribute incoming and outgoing correspondence and telephone calls on behalf of the team and to initiate action where required to ensure relevant and timely responses.
• Be the first point of contact and to liaise with relatives, carers, clients and other agencies by telephone or face to face to maintain the satisfactory operation of the department.
• Maintain Clinicians diaries where requested.

What You'll Bring:

• RSA3/SVQ3/NC in Secretarial Studies or equivalent.
• Proficient IT Skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritise and work on own initiative.
• Excellent oral and written communication skills.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

What we offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• Paid sick leave increasing with length of service
• NHS discounts and more

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Sandra Leggate via sandra.leggate2@lanarkshire.scot.nhs.uk

If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on lynn.deas@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)