Job Advert
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
We are looking for a self-motivated person to undertake audio typing from digital dictation for letters, reports and discharge summaries, etc., for patients from outpatient clinics, patients discharged from wards and other outpatient appointments. You should have accurate keyboard skills and be confident in the use of Microsoft Packages. Knowledge of medical terminology and experience in hospital IT systems would be advantageous. You will also be required to work within and adhere to policies and procedures, for example, health and safety, data protection, administration/secretarial standards and confidentiality.
No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Heath and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.
Duration, Location, and Working Pattern:
Permanent, Full-time
Shift Pattern - Monday - Friday
Base location - Glasgow Royal Infirmary
Key responsibilities:
- The frequency and extent to which the post holder carries out all duties may vary from speciality to speciality.
- Transcription of dictation received from outpatient clinics, letters, medical reports for external agencies (e.g., Department for Work and Pensions), and discharge summaries.
- Data entry onto clinical systems to support patient follow-up requirements.
- Filing clinic letter via Winscribe into Clinical Portal (for EPR)
- Ensure compliance with quality standards and timescales for typing turnaround
- Provide telephone cover within the department
- Scanning documents onto Clinical Portal
- Processing of SCI Gateway referrals
- Printing of all typed letters
- Shared responsibility for Health & Safety within the office area.
- Participate in Personal Development Planning & Review
- Comply with the requirements of the General Data Protection Regulations (GDPR), Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data, e.g. Caldicott.
- Undertake Statutory & Mandatory training as required.
- Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties
- Be a role model for NHSGGC organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all.
Knowledge, training, qualifications and/or experience required to do the job:
- Secretarial Studies certificate, advanced keyboard skills and accurate transcription speeds.
- Proven proficiency in English and medical terminology.
- Knowledge of PC Office software packages.
- Excellent organisational and communication skills.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Siobhan Sinclair, Admin/WL Manager - Siobhan.sinclair3@nhs.scot - 0141 201 3566
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.