Job Advert
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
An exciting opportunity has arisen within Speech and Language Therapy (SLT) Adult Acute Services (Queen Elizabeth University Hospital) for a Band 4 Health Care Support Worker (HCSW)
The role includes providing a range of clinical and administrative support to SLTs, including the preparation and selection of therapy resources and materials, and assisting with presentations and service activities. You will also support the ongoing development of SLT Health Care Support Workers, providing advice and guidance appropriate to their role and level of competence.
A key aspect of the role involves supporting and delivering training to SLTs and other professionals in the use of Alternative and Augmentative Communication (AAC) systems. The successful candidate will contribute to the induction and support of new staff and will take operational responsibility for delegated areas of service delivery, including AAC provision, ensuring effective and efficient support to the wider SLT team.
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
- This is a full-time permanent post working 36 hours per week
- These hours will be worked on a 5 over 7-day rota
- You will be based at the Queen Elizabeth University Hospital
Key responsibilities:
You will work directly with patients delivering individual and group therapy programmes delegated by Speech and Language Therapists, using initiative to select, adapt and create appropriate therapy materials to meet individual patient needs. You will provide practical advice and support to patients and carers, undertake delegated screening, observations and basic assessments in line with defined protocols, and gain valid consent for agreed treatment programmes.
Working as part of multidisciplinary teams, you will liaise with colleagues, provide feedback on patient progress and contribute to the effective delivery of care. Duties will also include preparing patients for therapy, maintaining accurate patient records and statistical information, monitoring compliance with feeding plans, and escalating concerns appropriately.
The role includes responsibility for delegated service activities, including support for Alternative and Augmentative Communication (AAC) systems and related service organisation.
Knowledge, training, qualifications and/or experience required to do the job:
- Highly developed written and verbal communication skills.
- Relevant experience as a Clinical Support Worker.
- Demonstrated track record of CPD at an intermediate level, including formal training up to diploma level relevant to the workplace.
- Extensive working knowledge of IT systems and software.
- Evidence of completion of annual mandatory training programmes, including Moving & Handling, Cardiopulmonary Resuscitation (CPR), and Fire Safety.
- Regular supervision and support will be offered as well as training opportunities as required.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Cairsty O’Rourke - 0141 451 6368 Cairstiona.orourke@ggc.scot.nhs.uk
Lynsey Rafferty - 0141 201 2887 Lynsey.rafferty2@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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