Job Advert
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Are you looking for the next step in your healthcare career? Do you want to develop, work with people and really make a difference? Could this be the opportunity for you?
As a Healthcare Support Worker you will be working at the heart of our multidisciplinary teams delivering high quality, patient-centred care. You will be supervised and report to an Registered Nurse. This will require you to be able to communicate effectively with a broad range of individuals, both verbally and in writing, to share our commitment to maintaining high standards in everything we do, and to demonstrate that you can work effectively within a team that behaves in accordance with our vision and values.
We are seeking to recruit an individual who is committed to delivering outstanding patient care and take pride in what they do. A caring, professional manner and excellent communication skills are essential. You must work well in a high-pressure environment and have the ability to adapt to challenging situations.
The post will be based in Acute Medicine Receiving Unit which is a 68 bedded unit that supports a 24–72- hour patient journey. This area provides inpatient care which is patient-centred and aims to maximise each patient’s potential for recovery, supported by an excellent Multi-Disciplinary Team.
We are looking for an innovative individual with experience working within a healthcare setting preferably with acute care experience. Good interpersonal and communication skills are essential, as is the ability to demonstrate a caring attitude. Essential requirements would be venepuncture/cannulation / blood glucose recording / wound care.
Induction Standards & Code of Conduct
Your performance must comply with the national "Mandatory Induction Standards for Healthcare Support Workers 2009" and the Code of Conduct for Healthcare Support Workers.
You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
Duration, Location, and Working Pattern:
- Location based in Glasgow Royal Infirmary
- Permanent Contract
- Full-time position (36 hours per week) & Part-time position (22.3 hours per week)
- Shift pattern for this post are rotational 7 day a week working / days/nights
Key responsibilities:
- Assist patients with activities of daily living.
- Assist the Registered Nurse and where appropriate other members of the Clinical Team to deliver patient care
- Co-operate with and maintain good relationships with other disciplines that are attending and treating clients to maximise patient care.
- Maintain good relationships and an empathic approach to clients’ carers and relatives and refer them to a trained nurse for any questions they may have on the clients’ condition or for any suggestions or complaints that they wish to raise.
- Report observed changes in the clients’ physical/psychological needs and participate in maintaining accurate and up-to-date records to ensure effective communication.
- Work within Divisional policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
- Adhere to ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
- Share responsibilities for key aspects of housekeeping and stock control. Demonstrating a good awareness of cost efficiency and thus contributing to the smooth running of the Ward/Department.
- Please refer to the job description for further details.
Knowledge, training, qualifications and/or experience required to do the job:
- Caring disposition preferably with experience working in a caring environment/role.
- Ability to work with people and as part of a multidisciplinary team.
- Effective written and verbal communication skills/literacy/ numeracy skills
- Ability to carry out assigned tasks effectively in a busy environment.
- Ability to fulfil the requirement of the job description including undertaking NiCHE programme
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Gillian Beck, SCN, On 07815029255 or email Gillian.beck@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.