Job Advert
On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern: Fixed Term, Full Time, 36 hours per week
Fixed-term or Secondment** until 31st March 2028
**For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
PSD Scotland is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
PSDS Technology Service (PTS) has created a strategic programme for the transformation of digital based services to allow PSDS to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies.
Our Technology
We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud-based technology we deliver sustainable products and services for the future
The Opportunity
We are looking for two experienced and driven UX Designers to join our growing team working on MyCare.scot, a major new digital public service with a remit to provide people across Scotland access to their personal health and social care information and associated functionality. The initial version of MyCare.scot is now nationally available with mobile app versions coming later this summer.
Do you enjoy designing accessible interfaces across mobile and desktop websites and applications?
Do you enjoy working at pace and being adaptive to an ever-changing environment?
Do you want to play a key role in growing a user-centred approach to the design and delivery of public-facing digital services used across Scotland?
Do you collaborate well with other designers, business analysts, developers and product owners?
Do you enjoy solving complex UX problems while representing the voice of the user?
Working within the User-Centred Design team in the Public Services Delivery Technology Service, you’ll have the opportunity to work in a multi-disciplinary team on products from discovery to delivery. You’ll help shape the experience end-to-end—bringing user insight to the table, influencing design decisions, and act as a strong voice for people using our services. We have a strong track record in shipping applications for health and social professionals, so this is an exciting moment to join us as our portfolio grows to include national products for the public too
Does this sound like you?
What We Love to See
Senior UX Designers offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Extensive experience as a UX designer developing websites, and/or software applications and mobile apps
- A clear understanding of UX design techniques and principles
- Experience of using and contributing to a design system
- Ability to confidently lead and facilitate workshops, usability studies, reviews and presentations
- Highly experienced in collaborating with multi-disciplinary teams, communicating design outputs in a clear, meaningful and actionable manner
- Proficiency in Figma
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.
We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in a Senior UX Designrole right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.
If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact rohan.gunatillake@nhs.scot
Next Steps
**NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
All applicants who are shortlisted for interview will be contacted by e-mail.
In person OR online interviews (including a presentation will take place on 7-10th July. 2026. The presentation topic and general information about the interview will be sent to candidates selected for interview.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
- Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
- To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot