Job Advert
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
The department provides a full range of professional administrative, secretarial and clerical services which support clinical staff to deliver high quality, efficient and effective patient-centred care within Acute Services, in line with local and national standards.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern:
- This is a permanent post working full-time hours (36)
- These hours will be worked Monday to Friday
- This post is based within Zone 2, 1st Floor, Office Block, Queen Elizabeth University Hospital
Key responsibilities:
You will provide a comprehensive secretarial and administrative service to a Consultant(s) and their team(s) while acting as a focal point for the provision of help and advice to staff members, patients and professionals in relation to service enquiries and co-ordinating the patient’s pathway.
You are responsible for prioritising and scheduling your own workload to ensure compliance with NHS Greater Glasgow and Clyde and Scottish Government targets.
You are required to assist in organising and prioritising the Consultant(s)' administrative workload to support effective forward planning, for example, by notifying relevant teams of cancelled or reduced clinical sessions due to annual leave or study leave, thereby ensuring the efficient use of resources. You must be aware of your level of responsibility and accountability, taking ownership of your role and actions.
You must also ensure you complete all statutory and mandatory training and, in conjunction with your Line Manager, undertake any additional training required to meet your own objectives and the objectives of the service.
Knowledge, training, qualifications and/or experience required to do the job:
- HNC/SVQ III in Secretarial Studies, Business Administration, or equivalent experience.
- Proficient in the use of Microsoft Office and other software systems.
- Advanced keyboard skills.
- Knowledge of medical terminology.
- Excellent organisational and communication skills.
- Ability to work independently and as part of a multidisciplinary team.
- Excellent interpersonal skills with the ability to maintain a professional approach, particularly when working under pressure, meeting deadlines, and managing competing priorities.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:Tracey Osterberg - Waiting List and Admin Manager on 0141 451 6002/ 07807 006933 or Tracey.osterberg@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.