Job Advert
About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
The Digital Transformation and Operations Functions delivers high quality digital infrastructure and/or applications services and non-clinical support functions that meet the immediate and future needs of the staff and patient population in Lanarkshire.
Through a Head of Digital Services the Digital Services Manager is accountable for the day to day management of their Service Area, including responsibility for its performance, resources and activities.
Responsible for providing specialist technical and managerial input to the department’s strategic structure and for contributing to the development of the future operations strategy.
In addition to Departmental business the Digital Services Manager, directed by a Head of Digital Services, is expected to work on a range of service specific and NHSL wide issues.
The working pattern for this role is Monday - Friday (9am - 5pm)
In this key role, you will:
Managerial Responsibilities
- To direct the work of the staff to ensure that digital services meet the requirements of the organisation, developing effective liaison between digital and clinical/non-clinical teams ensuring services are provided and implemented in a responsible, timely and efficient way.
Planning & Strategic Direction
- Particiapte in the development and implementation of long term corporate digital and cyber security plans in a sector which is rapidly changing and unpredictable in nature ensuring appropriate delivery plans underpin the strategy.
Human Resources
- Line management of the digital teams including all HR functions, overseeing the induction of new staff, formal and ad-hoc appraisal of staff performance and disciplinary matters.
Financial and Physical Resources
- Responsible for managing the financial budget associated to the digital teams for this role.
Analytical and Judgemental
- Provide specialist technical expertise on digital services; research and interpret new “step change” technologies and approaches to underpin effective digital service and solution delivery.
What You'll Bring:
Qualifications
- Masters Degree in a relevant technical discipline
- Fornal certification in the following specialist areas:-
- IT Service Management
- Project/Programme Management
Experience, Competencies and Personal Skills
- Extensive experience in IT service management in the NHS or another complex multidisciplinary public or private sector organisation.
- In depth, specialist expertise in complex information systems acquired through formal training and experience over an extensive period of time.
What we Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
- Annual Leave - 35 days including public holidays
- Generous NHS pension scheme
- Annual incremental salary progression
- Paid sick leave increasing with length of service
- NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Ed Bulkeley, Head of Digital Operations on ed.bulkeley@lanarkshire.scot.nhs.uk
If you have any questions about the recruitment process or require support with your application, contact Jessica Murphy, Recruitment Administrator on Jessica.Murphy@lanarkshire.scot.nhs.uk
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
Interested?
Full details about the role are provided in the attached Job Description and Person Specification.
Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application
You can also learn more about working with NHS Lanarkshire by viewing our Information Pack
Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
This advert may close early if we receive a high number of applications, so we encourage you to apply early.