Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
The Walk-in Centre is being established as part of a Scottish Government strategy to help reduce pressure on GP practices. As part of this pilot, a site has been identified in Invergordon to support patients requiring on-the-day appointments. We are now looking to welcome enthusiastic Care Navigators to join this new team on a fixed-term basis.
The role will involve acting as the first point of contact for patients, providing a high-quality reception service, and delivering administrative support to our clinical team.
You will play a key role in ensuring that patients are directed to the right care, from the right professional, at the right time. To be successful in this role, you will demonstrate:
• Excellent interpersonal and communication skills, both written and verbal
• Strong IT skills
• A methodical approach with a high level of attention to detail
• The ability to work as part of a team
• The ability to multi-task and perform effectively under pressure
Hours are negotiable; however, the ideal candidates will be flexible and available to work shifts between 12pm and 8pm, Monday to Sunday.
This is an exciting opportunity to contribute to a new and innovative service, supporting improved patient access and helping to shape the future delivery of primary care services locally.
Informal enquiries to: Craig Dodd, email: craig.dodd@nhs.scot
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS) for this role.
Additional information for candidates
Flexible Working
- Flexible working options may be available, depending on the role and service needs. If this is important to you, please discuss it at interview.
How to apply
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Apply online through Jobtrain
- Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.
- Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
- Do not upload a CV – CVs are not used for shortlisting
- Applications close at midnight on the stated closing date
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Once submitted, applications cannot be changed
Keeping in Touch
- We will contact you by email
- Please check your email (including junk folders) and your Jobtrain account regularly
Support and Accessibility
- Help with applying: https://www.careers.nhs.scot/how-to-apply/application-process/
- Jobtrain technical support: https://knowledge.jobtrain.co.uk/jobseeker
- Jobtrain accessibility statement:
https://www.eess.nhs.scot/jobtrain-accessibility-statement/ - If you need adjustments to support you through the recruitment process, please tell us
Internal candidates
- Some posts are internal only
- If you work for NHS Highland, make sure your Jobtrain profile shows this
What is it like to work for NHS Highland?
- Visit https://www.nhshighland.scot.nhs.uk/careers/ to find out more about living and working in our area
- Applications are welcome from Gaelic speakers
Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig
Care and compassion | Dignity and respect | Openness, honesty and responsibility | Quality and teamwork |
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