Job Advert
ITILv4 Implementation Manager (Fixed Term – up to 21 months)
This is an exciting opportunity for an experienced IT Manager with a strong Information Technology Information Library (ITIL) background. Including technical controls, procedures, and standards to effectively maintain a robust and resilient IT estate.
You will manage a significant ITIL process improvement programme and transition from v3 to v4 to ensure that NHS Fife achieves and maintains the SLAs and KPIs of availability, capacity and performance demanded by a modern Health Board. You will also help design and organise the processes that the resolver team’s use for day-to-day Operations and the wider IT Service Delivery pipeline.
You will be a team player with excellent work ethic, communication, and organisational skills. You will have the knowledge skills and competencies; typically gathered during the performance of a similar role or be a developing IT professional with demonstrable aptitude for this post. You will also have a very keen interest of IT continuous improvement and be willing to develop professional networking with colleagues nationally (Scotland).
The Implementation Manager is an integral part of the IT Management Team within IT Digital Operations.
You must be able to travel throughout Fife regularly and within Scotland as required.
A high level of English language competency and communication skills is necessary to perform this role safely and effectively.
Informal Enquiries: fife-uhb.ehealthrecruitment@nhs.scot
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.