Job Advert
We are currently seeking an enthusiastic, experienced individual to join our NHS Forth Valley ICT Department as a Lead User Support Officer supporting the Patient Management System (PMS).
The role will support the PMS System Manager with the ongoing daily management of the system and team, including end user support in relation to the PMS. Focus on configuration to support local and national initiatives. Inclusive of a project element, with rollout of the system and adoption of functionality to support organisational requirements.
As a key member of the TrakCare Support Team, they will ensure delegated tasks and projects are completed within the relevant timescales and to the required standards. Act as the lead within the team and as a point of contact for services providing advice and guidance, on-going user advice and training support across the organisation to ensure that it is utilised to its fullest extent. Provide clinical system support to the PMS Systems Manager and take forward projects for the ongoing development of the system and associated interfaces to other clinical systems. Work with internal and external staff acting as a vital link to provide the system support and co-ordinate updates and system changes in line with governance requirements, ensuring that these are adhered to by the team.
The post will be based at the Forth Valley Royal Hospital in Larbert.
You will have excellent interpersonal skills and leadership qualities, with the ability to negotiate with and influence others and NHS experience would be beneficial.
You will be educated at a minimum to Degree or equivalent in an ICT/Healthcare-related subject or be able to demonstrate relevant experience in the subject area.
The duties of this post require the successful candidate to complete a Standard Police Act Disclosure Scotland Check.
For informal enquiries contact Lesley Carberry, TrakCare System Manager
Email – Lesley.Carberry@nhs.scot
Mobile – 07989 154939
Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.