Job Advert
As Senior Support Analyst you will be responsible for day to day support of screening applications across NHS Greater Glasgow and . This role is within the eHealth Direct User Support organisation based at Westward House Paisley. You will have responsibility to lead a team of three staff as part of the Contractor, National and Screening Services team. The Senior Support Analyst will be expected to investigate and resolve issues and queries around patient data and link in with various clinical and technical colleagues. You will be required to assist and lead on the implementation of system upgrades and therefore a thorough knowledge of Microsoft Windows Server 2003/2008 and Microsoft SQL Server 2005/2008 is essential. Tasks will include the monitoring of system performance, availability and capacity requirement. You should have knowledge of complex data structures with an emphasis on SQL databases, and have excellent communication skills are essential to this post as you will be liaising with clinical staff, senior management and external agencies/suppliers. You will be required to keep abreast of the latest IT application innovations to ensure appropriate technology is utilised. A wide range of technical platforms and software environments are used by screening applications requiring knowledge of the following technologies: - SQL, Microsoft.NET, JavaScript, ASP.NET, HTML, Visual Basic, XML and MS Access. It is essential you are educated to Diploma/Degree level in an IT related subject or equivalent practical experience in this field and have knowledge of desktop software is also required including Microsoft Office. The shift pattern is 9.00am to 5.00pm.
Informal Contact
David M Wilson, eHealth Support Team Manager on 0141 278 2774.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs .