Job Advert
Scheduled Care Co-ordinator Vacancy – Call Taking Only
We are currently seeking Scheduled Care Co-ordinators who are adaptable and patient focused to work within our Ambulance Control Centres in Edinburgh, Glasgow and Inverness as part of our busy Scheduled Care Team. As part of this dynamic role, you will require proven experience of working in a fast paced environment, the ability to communicate whilst demonstrating excellent customer care and communication skills. Your attention to detail and ability to work as a team player is essential whilst being able to apply sensitivity, understanding and discretion.
Desired Skills
- Good customer care
- Attention to detail
- Ability to work in a team with others
- Patient and calm in a stressful environment
- Sensitivity and understanding
- Discretion
- Effective communication skills
- Ability to follow on screen prompts
Candidates must be able to demonstrate an ability to work effectively under pressure and with minimal supervision. Strong computer and keyboard skills (at least 30wpm) are essential, and evidence of effective communication and problem solving are required. Full system training will be provided. These posts are full time, 37.5 hours over seven days and are relief positions. As a relief member of staff unsocial working hours will be required