The closing date for this job has now passed.

Job reference: 011776
Salary: Band 5 (£24,670 - £30,742)
Job closing date: 07/01/2020
Job Type: Administrative Services
Location: Edinburgh/Glasgow
Employment type: Permanent
Hours Per Week: 37.5
Job posted date: 11/12/2019
Employer (NHS Board): NHS National Services Scotland
Department: Information BU ITBP (Sub-Dept)

Job Advert

As a vital part of NHSScotland, NHS National Services Scotland’s mission is to enable and support the delivery of better health and better care, working in partnership. We do this by providing a range of specialised support services that enable NHS Boards to focus their efforts on delivering health improvement and patient care.

To meet the increasing demand for ServiceNow services and functionality from our customers, the NSS Digital & Security SBU is seeking to recruit a self-motivated, enthusiastic Technician to support our team in the development & configuration of ServiceNow. The work will be delivered using Agile development practices, in a series of time-boxed sprints, therefore a working knowledge of Agile practices is desirable. The team are also responsible for the day-to-day management & administration of the ServiceNow production environment.

The successful post holder will configure and test the changes required. Most of the configuration work will be undertaken using tools in the web based ServiceNow User Interface. Some of the tasks will involve external components such as data integration. Working knowledge of relational databases and ITIL Processes is desirable.  

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

For an informal discussion on the post, please contact Nabeel Arshad on 0131 275 7039.

Further information on NSS is available from: www.nhsnss.org

Closing date for completed applications is 7th January 2020.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).


NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies



Take a look around the company https://jobs.scot.nhs.uk/