The closing date for this job has now passed.

Job reference: 122448
Salary: Band 3 (£21,709 - £23,603)
Job closing date: 16/11/2022
Job Type: Support Services
Location: The Balfour
Employment type: Fixed-term
Hours Per Week: 28
Job posted date: 02/11/2022
Employer (NHS Board): NHS Orkney
Department: Facilities - Central Reception/Switchboard

Job Advert

Central Receptionist/Switchboard Operator
Facilities Services, The Balfour
Band 3 £23,023 - £24,917 plus Distant Islands Allowance pro rata per annum
Part time 28 hours per week
Fixed Term or Secondment for two years

A vacancy has arisen for a Central Receptionist/Switchboard Operator to facilitate prompt communications in response to internal and external callers/visitors via The Balfour switchboard and in person.

In this role you will play a crucial role in NHS Orkney’s response to requests for medical assistance, including major emergencies, occurring both within the hospital and elsewhere in the county. You will also monitor internal and external alarm systems and perform mailroom duties.

You will have a professional telephone manner and must be able to take initiative when assessing calls and situations, dealing with them efficiently and effectively. You will have excellent communication and interpersonal skills and be able to work unsupervised in a busy and pressurised environment.  You will be IT literate, and preferably hold an ECDL qualification or have equivalent IT knowledge. Experience of operating a telephone system would be desirable.

For more information on these posts please contact Sarah Rendall, Facilities Support Officer by phone 01856 888929 or email sarah.rendall@nhs.scot

This post is subject to a Disclosure Scotland check

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

​​​​​​​A Recruitment Pack containing Job Description and Person Specification is available to download below.

Take a look around the company https://jobs.scot.nhs.uk/