The closing date for this job has now passed.

Job reference: 127487
Salary: Band 5 (£26,104 - £32,915)
Job closing date: 04/12/2022
Job Type: Medical Support
Location: Gilbert Bain Hospital
Employment type: Permanent
Hours Per Week: 37.5
Job posted date: 15/11/2022
Employer (NHS Board): NHS Shetland
Department: Medical Records

Job Advert

Reception and Nurse Bank Team Leader/Overseas Patient Liaison – Gilbert Bain Hospital (Ref: 127487)

Substantive post, Full-time – 37.5 hours per week

Band 5 - Salary Range £26,104 - £32,915 per annum

Plus Distant Islands Allowance of £1,971 per annum


Do you have Team Leader/Receptionist or Nurse/Admin Bank skills?  Would you like to play a key role in our busy Medical Records team?


This position enables a dedicated support for the Reception team and coding to enable better cover for the department whilst at the same time focusing staff and customer requirements.  Reception handles a wide variety of task including emergency calls, telephone switchboard, mail handling etc.  Our Nurse and Admin bank covers a wide variety of departments both within and out with the hospital environment.  Focus given to maintaining continuity of service and liaising with departments on a daily basis.  Our overseas patient liaison work covers a wide variety of work within the hospital to help maintain the overseas patient service.  Strong supervisory, administrative and communication skills are essential and the ability to act with tact, dignity and respect at all times.


If you wish to apply for this post as a secondment opportunity, you will need to discuss with your line manager before submitting an application.


You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/


For an informal discussion, please contact Pete Gaines, Health Records Manager or Ryan Sandison, Support Services Supervisor on 0159574300


Closing date:            4th December 2022

Interview date:          12th December 2022


*Please note this is a local advertisement and no relocation or interview expenses are applicable.​​​​​​​


If you require assistance or encounter any technical issues with your application, please e-mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.


In promoting equal opportunities, we welcome applications from all sections of the community.

Take a look around the company https://jobs.scot.nhs.uk/