Job Advert
Administrative Officer (Ref:013153)
Death Certification Review Service (Medical Reviewer Assistant)
6 Month Fixed Term Contact, Full-time 37.5 hours
£22,152 - £24,258 (Band 4)
Based at NHS24 Site, Norseman, South Queensferry, Edinburgh
We deliver a single system for independent, effective review of death certification to drive improvements in quality and accuracy; provides improved public health information; and strengthen clinical governance.
An opportunity exists to apply your proven administration and customer support skills to provide our Death Certification Review Service with a comprehensive support service within a call centre environment for a period of 6 months. The post involves making contact by telephone with certifying doctors, funeral directors and other key personnel involved in Death Certificate reviews. General administrative tasks include updating database/system records, financial data processing, organising meetings/events, diary management, minute taking, arranging travel and accommodation. The job provides assistance to a geographically dispersed team of Medical Reviewers, liaising with health professionals, bereavement services, registrar offices and funeral services across Scotland.
In order to provide a professional administrative service, you should be educated to HNC level (or have equivalent experience in administration), possess effective communication skills with good attention to detail, developed in a similar administration support role. Strong interpersonal and organisational skills are essential, with a good working knowledge of Microsoft Office including Word and Excel.
This is an excellent opportunity to play a key role in the Death Certification Review Service, requiring a flexible and proactive approach. We particularly welcome applications from male candidates, as they are currently under-represented within Healthcare Improvement Scotland at this level.
Closing date: 19 January 2020
It is anticipated that Interviews will be held 12 February 2020 at Norseman, South Queensferry, Edinburgh.