Job Advert
Team Leader: Workforce Information & Systems
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHS Scotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The post:
An exciting opportunity has arisen in our Human Resources function for a Workforce Information and Systems Team Leader to join our team, supporting the delivery of a range of people systems, reporting, training solutions and system process improvements to meet customer requirements, with an initial focus on the eRostering implementation.
The role will involve managing motivating and developing staff within the team to ensure they provide a customer focused, proactive, comprehensive and effective professional HR service. Ensuring that effective systems and processes are in place, with staff trained and compliant, monitoring qualify and efficiency data across all systems and interfaces.
Managing our current workforce systems along with implementation of new technology, upgrades to current systems supporting projects that deliver change to the people systems and insight applications by leading the transformation through to business as usual ensuring no interruption of service to customers.
The candidate:
You will provide leadership, support and guidance on system management and process to both internal and external customers. Supporting projects involving data modernisation to support the delivery of HR’s business plan and strategy within a fast paced customer focused environment.
The post requires excellent communication and interpersonal skills including persuasive, influencing and motivational, strong organisational skills and the ability to produce written work of the highest quality.
You will identify innovative solutions to systems and process challenges, ensuring these are customer centred, evidence value add and impacting.
The role will also require experience in the implementation and management of business systems (workforce) along with the provision of expert advice.
You will work within a high-volume area and the ability to manage and plan your own and the team’s workload, attention to detail, and commitment to quality continuous improvement and customer focus are key for this role.
You will be educated to degree level with a relevant post grad qualification or equivalent relevant experience.
Location and working pattern:
Monday to Friday – 37.5 hours a week
Whilst this post is based in either of our offices in Edinburgh (Gyle Square) or Glasgow (Meridian Court) hybrid working will apply.
However, it should be noted that NSS is currently in the process of relocating from Meridian Court to nearby Delta House, 50 West Nile Street Glasgow G1 2NP
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits
Further information:
For an informal discussion on the post, please contact Graeme Taylor, Service Improvement, Insight and System Manager on 07768 841378
Further information on NSS is available from: www.nhsnss.org
Closing date for completed applications is the 9th June 2023.
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies